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Library & Technology Menu UW-Washington County students study in campus library

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Frequently Asked Questions

1. Saving
2. Problems with Floppy Disks
3. Desire 2 Learn (D2L)
4. Headphones
5. Z: Drive
6. Email Saying it Is Full?
7. Administrator Email saying account is full?
8. How do I check my School Email?
9. What are the Short Cuts for Word?

Q. Where is the best way to save on the school's computers?
A. The Best Place to save your work is on your Z: Drive.
 

Q. I can't get my document off my floppy disk?
A. Chances are the floppy disk is damaged. We suggest using your Z: drive for documents that you do not need to take home.  If you need to take a document home with you, you can e-mail it to yourself as an attachment (and go home and log on to e-mail and open the attachment) or use a floppy disk.   However, we strongly suggest that you always make a back up copy of the floppy disk either on another floppy, or on your Z: drive.

Q. What is the link for Desire 2 Learn (D2L)?
A.  Click here: https://uwc.courses.wisconsin.edu/

Q. How do I listen to audio in the labs?
A. You can buy your own in the bookstore or you can check them out from the library. There is a head phone jack on the left side of the monitor, you can plug them in there.

Q. What is a Z: Drive?
A. It is a network drive that is backed up every night. You can use it on any computer on campus. Always save your work in your Z: drive, as it is much more reliable than a floppy disk. It will stay in that folder until you delete it.  Each student has a 50 MB limit on the Z: drive.

Q. My Inbox is empty and it says I can't receive anymore emails, Why?
A. When you delete something from your Inbox, it isn't really deleted. It puts it into a Deleted Items box. Also when you send an email it keeps a copy for you in your Sent Items box. If you want the Sent Items gone, delete them, and then go into Deleted Items and delete the messages from that folder as well.  Once you clear out some messages, you will again be able to receive messages.  Each mailbox has a 10 MB limit, so be aware of large attachments that can eat up a lot of space.

Q. Why did I get an email from the Administrator saying my inbox was full?
A. Refer to question above. What this means is that your email account has too many emails. Try deleting your sent items folder or your deleted items folder.

Q. How do I check my school email?
A. You go to http://washington.uwc.edu/, which is the homepage for the school. From there click on Campus Email, and follow the directions on how to enter your username and password.  You can also access campus mail directly at http://owa.uwc.edu

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Main Phone: 262-335-5200 :: Student Services: 262-335-5201
E-mail: wshwebmaster@uwc.edu