Technology FAQs

Tutorials

Lynda.com for tutorials on commonly used software.

Desire2Learn (D2L)  On how to navigate D2L.

CITS Training (Central Information Technology Services)

 

FAQs

How do I connect my UW-WC email to my phone?


Setup your e-mail account on your mobile phone

What new computer should I buy? 

These are the very minimum hardware specifications you should consider when buying a new computer.
RAM: 2 GB or more
Video RAM: 512 MB (if dedicated video card)
Processor: 1.0 giga hertz (GHz) or faster (64 bit processor)
Hard Disk Space: 250 GB
Operating System: Windows 8, Windows 7, OSX 10.8 or newer
Wireless Card: Wireless N Compatible

Deals on Dell PC's. At least 10% off!
Apple Discounts 5-10% off!

Where can I find free Anti-Virus and Anti-Malware Software? 

Wisconsin Integrated Software Catalog (WISC Software)
Symantec Anti-Virus

Why doesn't D2L work on my home computer?

 Try running the D2L System Check

Where is the best place to save documents on the school's computers?

The best place to save your work is on your Z: Drive, a personal storage space which you can access from any computer on campus. Locate the icon on your desktop labeled "Z: Drive". Double-click on this icon to view your files. When saving files from another appliation such as MS Word be sure the destination path is Z: Drive.

I'm a student, how do I enter my worked time?

A. Student Entry Timesheet VideoTutorial and Student Timesheet Entry Documentation

What do I need to know about printing on the UW-WC campus?

  • Printing Balance - Click on the paper account icon on the taskbar. Your remaining balance will display. The first $10.00 of printing is included in student fees. Prints are .05/page for black and white, and .25/page for color. To add additional money to your printing account fill out a form at circulation desk or helpdesk.

  • The default print setting is DUPLEX setting.  This means that print jobs over one page in length will be printed back-to-back as the default. Why--This change will help us reduce our expenses on paper. 

  • Use the print preview function to check your page count and format before you print.  Be prepared to see your printouts back-to-back.

  • One Sided Printing - If you still need single-sided printing, you can still designate the print job in that format.  In the Printer Properties turn the Duplex setting to  ‘off’.  This will change only the current print job.  You will not be able to change your default to OFF.

How do I check my grades on PRISM?

 

What are the IT Policies?

Follow this link for detailed IT Services Policies